IT Support Technician

CANDY CLOUD CONVENIENCE STORE WEXFORD LIMITED Trading as 3Cs Tech Hub is expanding its IT Support operations and is seeking a skilled and motivated “IT Support Technician” to join our growing team. This is an excellent opportunity for a driven IT professional to enhance their technical expertise, work with diverse technologies and build a rewarding career in a dynamic support environment.

  • Permanent Role
  • Salary: € 37,000 per annum (€18.25 per hour / €711.54 per week)
  • Hours per week: 39
  • Work Location: Candy Cloud Convenience Store Wexford Limited, 95-97 North Main Street, Wexford, Co. Wexford Y35 A3EW, Ireland.

Key Responsibilities:

  • Provide repair services for Mobile phones, laptops, tablets, PCs, and printers.
  • Take ownership of all allocated support tickets and ensure prompt and effective resolution
  • Install, configure and troubleshoot hardware and software systems on mobile phones, laptops , and other devices.
  • Provide remote and onsite technical support to clients.
  • Develop and maintain an in-depth technical knowledge of IT Equipment, service and solutions.
  • Collaborate with business manager and internal team to ensure high quality technical support delivered to the customers.
  • Document relevant technical information on newly introduced realted technologies and solution applicable to the business products and needs.
  • Ensure strict confidentiality of client date and systems.
  • Other ad-hoc duties as required

Requirements:

  • Minimum of 2 years of experience as an IT Technician (covering mobile phones, and laptops.)
  • Industry standard accreditation/certificate will be an advantage.
  • Good Knowledge of iOS, Android, Windows, and other operating systems.
  • Ready to be trained for future technologies.
  • Strong communication and customer service abilities.
  • Good troubleshooting and analytical skills.
  • Ability to work independently and manage workload effectively.
  • Bilingual (Urdu / Punjabi)
  • Must hold a Right to work in Ireland.

What we offer:

  • Competitive salary based on experience.
  • Opportunity for professional development and cloud training.
  • Supportive and collaborative work environment.
  • Career progression in our growing business.

How to Apply:

Interested candidates are invited to apply by submitting CV and Cover Letter to : candycloudwexford2025@gmail.com

Last date to apply: 15th May 2026